Administrative Assistant

Fulll-time (40 hours a week)

Mon – Fri 9am – 6pm UK Time (London) Includes 1hr unpaid break

Job Description: You’ll be the first virtual assistant hire for this growing marketing agency, playing a crucial role in streamlining operations and freeing up the leadership team to focus on high-leverage growth activities. This position offers the perfect blend of technical CRM work, client coordination, and process optimization. You’ll work directly with cutting-edge marketing technology and be instrumental in supporting the agency’s ambitious scaling plans while developing expertise in marketing operations and client success.

Responsibilities:

Set up and configure Go High Level CRM systems for new dental practice clients, activating automations and customizing configurations according to established SOPs
Coordinate text-based lead booking processes by communicating with prospects through Go High Level and scheduling appointments in client practice management software
Monitor client WhatsApp chats daily, identifying tasks and messages requiring attention and adding them to ClickUp task management system
Execute Instagram outbound messaging campaigns by sending template messages to UK dental practices for lead generation
Create and maintain standard operating procedures (SOPs) for assigned processes and role responsibilities
Provide administrative support to the agency’s pod structure including Customer Success Managers and media buyers
Troubleshoot basic system issues and provide quick fixes for clients via chat platforms
Support the agency’s transition from founder-led operations to scalable team-based processes

Requirements:

Strong administrative skills with exceptional attention to detail and ability to follow detailed processes
Customer service or client relations background with professional communication skills via chat platforms
Experience working with CRM platforms (Go High Level experience preferred but not required)
Proactive mindset with ability to identify issues and escalate appropriately rather than waiting for instructions
Multi-tasking capabilities and comfort managing multiple client accounts simultaneously
Bonus if you have experience with ClickUp, WhatsApp business tools, or social media management
It helps if you have experience creating or maintaining standard operating procedures

Why Join This Team?:

Be the first hire and help shape the agency’s operational foundation as they scale
Work with modern marketing technology stack including Go High Level, ClickUp, and social media platforms
Join a business in rapid growth phase with clear expansion plans and structured approach to scaling
Opportunity for role growth and increased responsibilities as the agency continues to expand
Remote work flexibility with a UK-based team that values efficiency and results
Work exclusively with one industry vertical (dental practices) allowing you to develop specialized expertise

Independent Contractor Perks
Health Insurance coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job

If you are looking for flexible remote work Specially foreigners, we encourage you to apply.