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Customer Service Representative at LEAM Consulting Limited

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Company Overview – LEAM Consulting Limited

Renowned for its unwavering commitment to professionalism, LEAM Consulting Limited has steadily carved out a reputation as a trusted consulting partner. With a history defined by consistency and excellence, the firm delivers tailored solutions to both individuals and corporate organizations—never settling for average, always pushing for impact. Their approach is not just about service delivery; it’s about building lasting value through expertise and precision.

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Job Title: Customer Service Representative

Job Type: Full-Time
Location: Ibadan, Oyo State
Job Field: Customer Care
Qualification: BA/BSc/HND
Experience: Minimum of 1 year

Job Summary

At the heart of every great business lies an exceptional customer experience—and that’s where this role comes in. As a Customer Service Representative, you will serve as the frontline voice of the company, engaging clients and prospects with clarity, confidence, and care. Whether responding to inquiries or resolving concerns, your role is to ensure every interaction leaves a positive, lasting impression.

Key Responsibilities

  • Respond promptly to client calls, emails, social media messages, and in-person inquiries with professionalism and warmth.
  • Address and resolve customer complaints efficiently, ensuring satisfaction at every touchpoint.
  • Maintain accurate records of interactions, ensuring all reports are timely and well-documented.

Qualifications & Requirements

  • HND or B.Sc. in Business Administration, Mass Communication, Marketing, or a closely related field.
  • At least 1 year of proven experience in a customer service role.
  • Strong verbal and written communication skills, with the ability to engage effectively across different channels.
  • Excellent interpersonal, organizational, and problem-solving abilities.
  • A calm, patient, and empathetic demeanor, paired with a genuine client-first mindset.

If you thrive in fast-paced environments and find satisfaction in helping others, this opportunity offers more than just a role—it’s a chance to grow, contribute, and stand out.

Method of Application
Interested and qualified candidates should send their CV to: jobs@leamconsulting.com using the Job Title as the subject of the mail.

If you’re interested in this role, check out more information on the official website And apply now!

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