Business Analyst

remote type
Work From Home
locations
Home-Based – GBR
time type
Full time
posted on
Posted Today
time left to apply
End Date: April 10, 2026 (23 days left to apply)
job requisition id
10117982
We’re looking for a Business Analyst who’s passionate about improving public services and confident working on government funded programmes. You’ll turn complex requirements into clear, actionable solutions, collaborating with colleagues across operations, technology and delivery to help us deliver work that genuinely improves outcomes for citizens.
Job title:

Business Analyst
Job Description:

This role is fully remote. You must be eligible to gain Security Clearance.

What you’ll be doing

establishing, validating and documenting business requirements with stakeholders, aligned to project objectives
mapping processes and controls, identifying improvement opportunities and supporting robust, compliant documentation
collaborating with operational, project and IT teams to analyse problems and design fit‑for‑purpose solutions
supporting testing activities to ensure solutions meet requirements, including query resolution and defect management
facilitating workshops and working groups to align requirements, resolve issues and drive decisions
building strong relationships with internal and external stakeholders to maintain clarity, momentum and high‑quality deliverables
What we’re looking for

Essential

proven experience as a Business Analyst within public services, with exposure to government contracts or government‑funded programmes
strong analytical capability with the ability to translate complex information into clear documentation and recommendations
confident communicator with excellent stakeholder management skills across business, technical and supplier groups
practical knowledge of process modelling techniques (e.g. BPMN) and familiarity with iterative solution options
ability to manage time effectively and work independently across multiple workstreams when needed
proficiency with tools such as Visio, Excel, PowerPoint and Word, plus familiarity with common delivery methodologies (Agile/Waterfall)
Desirable

Current Security Clearance
About

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences

What’s in it for you?

the chance to contribute to meaningful work across public services, improving experiences and outcomes for communities
collaboration with supportive colleagues across BA, PMO, Technology and Operations, with access to templates and good practice
recognition for your expertise and the autonomy to recommend the right solutions for the problem at hand
clear progression routes into Senior BA, project/change roles or leadership within the BA community
Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You are part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career.

Join us and discover a career with purpose. #CareersWithPurpose

Customer first, always Fearless innovation​ Achieve together​ Everyone is valued

What we hope you’ll do next:

Looking to discover more? Select ‘Apply now’ to fill out our short application and send us your CV.

Feel free to reach out to me, Jess Markey – Talent Acquisition Partner for an informal conversation about the role or your wider job search.

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Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process.

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you’re interested in this role, check out more information on the official website And apply now!