Property Management Assistant

Schedule: Full-time (40 hours per week), Monday through Friday, 9am to 5pm EST

Advertisements

Client Timezone: Eastern Time (New York)

Job Description: You’ll be the central nervous system of a thriving property management operation, serving as the critical link between tenants, contractors, and property operations. This role puts you at the heart of real estate operations where your problem-solving skills and organizational expertise directly impact tenant satisfaction and business success. You’ll work directly with a physician-owner who values efficiency and reliability, giving you significant autonomy to manage day-to-day operations while building systems for long-term growth.

Responsibilities:

Answer and triage emergency tenant calls including leaks, lockouts, maintenance issues, and urgent repairs
Coordinate dispatch of appropriate contractors and workmen from established network for property maintenance
Maintain accurate accounting records for rental payments, expenses, and bill tracking across all properties
Prepare organized financial documentation for year-end tax preparation and accountant submission
Handle New York City Housing and Preservation Development (HPD) registrations and building department communications
Process violation notices and coordinate with legal team when required for compliance issues
Research and assist in hiring full-time maintenance staff and service providers
Support vacation rental operations in Hamptons and coordinate with marketing companies
Serve as primary communication hub between property owner and all service providers and tenants

Requirements:

Strong communication skills for handling tenant emergencies and contractor coordination under pressure
Basic bookkeeping experience and comfort with financial record-keeping systems
Ability to work independently and make sound decisions during emergency situations
Reliable internet connection and professional phone setup for remote emergency response
Bonus if you have property management, real estate, or facilities management experience
It helps if you’re familiar with New York City building regulations and compliance requirements
Bonus if you have experience with phone systems like RingCentral, JustCall, or Google Voice

Why Join This Team?:

Full autonomy to manage operations with a supportive, hands-off owner who trusts your expertise
Stable, established business with consistent revenue from long-term rental properties
Growth opportunity as vacation rental portfolio expands into premium markets
Modern, flexible remote work environment with all necessary tools and systems provided
Direct impact on tenant satisfaction and business success with measurable results
Fair compensation with potential for expanded responsibilities as business grows

If you’re interested in this role, check out more information on the official website And apply now!