Responsibilities:
● Manage document all client communications and inquiries into 1 singular hub (Buildertrend), ensuring 24-hour response times across the entire project lifecycle from pre-start to aftercare
● Maintain email inbox to zero unread items daily and provide continuous progress reports to stakeholders
● Schedule and coordinate meetings with clients, designers, engineers, consultants, and subcontractors with adequate lead time as needed
● Process all job costing allocations in near real-time and send invoices within 48 hours of work completion
● Match supplier invoices accurately within 24 hours and maintain up-to-date job profitability tracking
● Complete monthly financial reconciliations on an ongoing basis to provide real-time project financial visibility
● Organize and maintain all project documents, compliance records, and stage completion documentation
● Audit timesheets, variations, and costs to ensure 100% accuracy and compliance
● Schedule jobs with minimum 2-week advance notice, accounting for workloads
● Confirm and lock in commitments from subcontractors, suppliers, and materials well ahead of schedule
● Maximize utilization of Buildertrend platform for document management, budget tracking, and project oversight
● Document all operational procedures and workflows, creating comprehensive SOPs for communication, financial, and operational tasks
● Establish quality control checklists and provide process improvement recommendations
● Support the implementation and optimization of Buildertrend integration with Zapier and Make automation tools
Requirements:
● Proven experience in construction administration, project coordination, or similar role in the building industry
● Strong proficiency with project management software, particularly (Buildertrend, Procore, Buildxact)
● Advanced skills in financial management software and job costing systems
● Excellent written and verbal communication skills with ability to manage multiple stakeholder relationships
● Experience with email management systems and inbox organization methodologies
● Proficiency in Microsoft Office Suite, particularly Excel for financial tracking and reporting
● Understanding of construction project lifecycles, compliance requirements, and documentation standards
● Experience with automation tools like Zapier or Make is highly desirable
● Strong attention to detail with ability to maintain 95%+ accuracy in documentation and financial processes
● Ability to work independently and proactively identify process improvements
● Experience in Australian construction industry regulations and compliance preferred
Scopes:
● Support scaling from single project management to running two high-end projects concurrently
● Manage complete administrative burden currently consuming 50% of business owner’s time
● Handle all aspects of financial operations including invoicing, job costing, and profitability tracking with 100% accuracy
● Implement and champion Buildertrend integration system including training and ongoing optimization
● Create comprehensive SOP library covering all recurring business tasks and processes
● Establish proactive communication systems to eliminate reactive management and client complaints
● Support business growth objectives while maintaining operational excellence and compliance standards
● Collaborate with business owners and Kit Sumabat (TradieVA’s AI/automation specialist) on system implementations and improvements
Manage/ file all client communications and inquiries, ensuring 24-hour response times across the entire project lifecycle from pre-start to aftercare
If you are looking for flexible remote work Specially foreigners, we encourage you to apply.
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